Minister Payne visits Penrith Centrelink

Thursday, 19 September 2013

Minister for Human Services, Senator Marise Payne, today made her first official visit to Penrith Centrelink and Medicare branches, meeting staff and outlining the Department’s plans to improve efficiency and customer service.

Minister Payne was accompanied on the visit by Secretary of the Department of Human Services, Kathryn Campbell and Member-elect for Lindsay, Fiona Scott.

“Today was a great opportunity to see first-hand the important work undertaken by Centrelink and Medicare staff on the front line,” Minister Payne said.

“The Department of Human Services has a number of important commitments, including delivery of the Paid Parental Leave Scheme and delivery of the Job Commitment Bonus to help those unemployed more than 12 months to find a permanent job.

“We will also be continuing the transition to digital service delivery through a single, secure, online platform, in order to process payments faster and reduce waiting times.

“The myGov digital service will provide all Australians and business entities with a personal and free digital mailbox.

“I was highly impressed at the knowledge and dedication displayed by the staff and I am confident that with their help, we can deliver on our commitments and make dealing with government easier for Western Sydney residents and all Australians."