Government services meeting community needs at Mt Druitt

Tuesday, 29 July 2014

Department of Human Services staff in Mt Druitt were acknowledged today for their ongoing work in meeting the needs of an evolving community.

Minister for Human Services Senator the Hon Marise Payne made a special visit to the service centre in Mount Street today to meet with staff who work hand-in-hand with the local community.

“With more than 50,000 customer payments generated in Mt Druitt, the challenge for Government is to provide the right services to meet the varying needs of the community,” Minister Payne said.

“Mt Druitt has a diverse mix of cultures with growing Indigenous, Pacific Islander and Filipino communities.

“We need to be flexible and ensure the right services are in place to meet community expectations.

 “Specialist Indigenous and Multicultural Services Officers play an important role in linking these communities with education and pre-employment opportunities, as well as numeracy and literacy programs to increase skills for work.

“The department’s Community Officers and Social Workers also engage with the community to help the vulnerable and those subjected to domestic violence. Every day they forge valuable relationships with local youth services, refuges and emergency accommodation providers.”

Minister Payne said a variety of service options at Mt Druitt make it easier for people to access Centrelink and Medicare services when and where they want it.

“People can choose to do their business with Centrelink and Medicare either through the self-service computers and phones available in the Mt Druitt Service Centre or at a time that is convenient for them using online services and the Centrelink and Medicare Express Plus smartphone apps,” Minister Payne said.

“People also have the option of sitting down with one of the great staff here and discussing their situation.”

The Mt Druitt Service Centre is located at 3 Mount Street, Mt Druitt and is open from 8.30am – 4.30pm, Monday to Friday.